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Make Move-In Day a Celebration

Thanking your customers personally as they pick up the keys to their new home can be instrumental in driving long-term customer loyalty, referrals and positive online reviews.

In our survey of over 20,000 home movers, 85% say that after receiving their welcome box, they’re more likely to recommend their agent or use them again.

With our subscription welcome boxes for estate and letting agents, we can help you thank customers.

Hayden Estate Agent Testimonial

Register for our subscription box service

We provide over 7,000 estate and letting agents across the UK with welcome boxes to hand to their customers as they collect the keys to their new home.

We take the hassle out of gifting and our premium tiers (Silver, Gold, Platinum and Diamond) start from as little as £5 per customer.

Our welcome boxes can be branded with your company logo and contain a great selection of treats for a warm welcome. In addition each box contains an envelope with offers and discounts from leading UK retail brands, helping your customers save £200 on average on electricals and furniture.

We also offer you a fully branded box option, which displays a unique QR code which direct customers to your online review site to leave your business a glowing referral.

We can provide you with 4, 6 or 8 boxes each month depending on the number of your monthly transactions.

No contract and free delivery to UK Mainland.

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How it works

Getting Started

1

Register

Register online and upload your payment details. Further information on our range will be emailed to you, as well as appearing within your account page.  You can choose to pay by card or flexible direct debit.

2

Choose your subscription level

Our Bronze subscription (non premium range) includes some treats, household products and an envelope of exclusive offers from leading retail brands. Contents for the Bronze Subscription varies month on month, though contain items worth approx. £12.  For guaranteed content of tea, coffee and biscuits +, we suggest our premium range; Silver, Gold, Platinum or Diamond.

3

Boxes delivered

When you sign up for a subscription, boxes will be sent to your branch within the first two weeks of each month. You can also choose the frequency of your boxes; monthly, bi-monthly or every three months. You can also choose to skip a month, or two, if you have too many boxes. You can also order additional boxes, whenever you are running short.

Estate Agents 6

Register Today!

Click the button below to complete our registration form.

Should you be interested in hearing about our full branded box range, please email hello@homemovebox.com

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Home Move Box triumphs with gold supplier status at the EA Masters 2025

EA Masters Gold Medium Supplier Win

Home Move Box is proud to announce that it has been awarded Gold in the Best Medium Supplier category at the prestigious EA Masters Awards, held at Evolution, Battersea, on Tuesday, 4th November 2025.

Learn more

Estate Agents 7

Upgrade your welcome boxes

Not all customers are equal, so if you’d like to thank some customers with something a bit more special, then shop our premium range of welcome boxes.

From Tea & Coffee boxes to Wine Boxes and Champagne Hampers, there’s something for every taste and budget.

The boxes you purchase will be branded with your company logo and can be sent either to your branch or directly to your customers.

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Estate Agents 2What agents are saying about our subscription service

Always quality products

“We absolutely love receiving the boxes every month and so do our new tenants and homeowners. We know they are always quality products and it’s exciting to see how the boxes vary each month.”

“A great addition to our customer service.”

“We always look forward to receiving the boxes. They are a great addition to our customer service, and are customers are always so delighted to receive them.”

Brilliant for our branding and marketing

“The boxes are great. They’re the perfect treat for our clients and brilliant for our branding and marketing.”

Really great feedback

“The presentation and products are fantastic. We receive really great feedback from our tenants and buyers. They are always so happy with the welcome boxes when we hand them to them on moving day.”

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Frequently Asked Questions

Just complete out registration form on our online portal here. Once we’ve reviewed and approved your registration, we’ll register you as a subscription box customer.

The subscription boxes are £17.00 per month (excl. VAT) for a pack of eight boxes. This is a contribution towards the packing and delivery costs but does not cover the overall cost of every box.

Our primary revenue comes from the brands who include offers and discounts on the boxes.

Each box usually contains over £12 worth of quality products and over £150 worth of savings.

The subscription boxes contain a selection of treats, household products and exclusive discounts from leading retailers.

The contents changes from month to month, but we always ensure there’s a good variety of products inside.

Yes, when you complete your registration we’ll ask you to upload your company logo. We’ll then deliver your boxes along with a supply of labels printed with your logo, which you can place on the luggage tag on top of the box.

We usually send eight boxes directly to your branch once a month. However, it you’d prefer to receive them less often, such as once every two months, you can select your preferred frequency when you register.

You can manage your subscription by logging into our online portal here.

You can use the portal to pause your deliveries, change your delivery frequency, update your delivery address or update your account contact details.

You can cancel your subscription at any time via our online portal here.

If you’re directly involved with home movers on or around the day they move into their new home, such as a mortgage broker or financial advisor, then we are happy to provide you with our welcome boxes.

You can register on our portal here and we’ll review your registration.

If you’re not able to hand the boxes to movers on or around the day they move, then we’re afraid that we won’t be able to register you to our service.