Subscription Boxes

Thanking your customers personally as they pick up the keys to their new home can be instrumental in driving long-term customer loyalty, referrals and positive online reviews.

In our survey of over 20,000 home movers, 85% say that after receiving their welcome box, they’re more likely to recommend their agent or use them again.

With our subscription welcome boxes for estate and letting agents, we can help you thank customers for a small monthly charge.

Or, if you’d like to spend a bit more on particularly valued customers, you can shop from our range of welcome boxes for home movers.

Register for our subscription box service

We provide over 7,000 estate and letting agents across the UK with welcome boxes to hand to their customers as they pick up the keys to their new home.

The welcome boxes are branded with your company logo and contain a great selection of treats, household items and exclusive discounts from leading retail brands for movers to enjoy as they settle into their new home.

On average, every box contains over £12 worth of quality products and £150 worth of savings.

The subscription boxes are priced at £14.99 per month (excl. VAT) for a pack of eight boxes, which is a contribution towards our packing and delivery costs. A pack of four boxes is priced at £9.99 per month (excl. VAT).

How it works

It’s quick and easy to register to receive our subscription boxes.

Register online and upload your payment details and company logo. You can choose to pay by card or flexible direct debit.

Receive 8 Boxes Per Month

8 subscription boxes will be sent to your branch once a month. Or, you can choose a different frequency if you prefer.

Contents Vary

The box contents varies from month to month, but usually includes some treats, household products and an envelope of exclusive offers from leading retail brands.

Easily manage your subscription

Once you’ve registered, you’ll have access to our online portal where you can easily manage the frequency of your deliveries and your account details.

Click the button below to complete our registration form and receive your first pack of boxes.

Upgrade your welcome boxes

Not all customers are equal, so if you’d like to thank some customers with something a bit more special, then shop our premium range of welcome boxes.

From Tea & Coffee boxes to Wine Boxes and Champagne Hampers, there’s something for every taste and budget.

The boxes you purchase will be branded with your company logo and can be sent either to your branch or directly to your customers.

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What agents are saying about our subscription service

Always quality products

“We absolutely love receiving the boxes every month and so do our new tenants and homeowners. We know they are always quality products and it’s exciting to see how the boxes vary each month.”

“A great addition to our customer service.”

“We always look forward to receiving the boxes. They are a great addition to our customer service, and are customers are always so delighted to receive them.”

Brilliant for our branding and marketing

“The boxes are great. They’re the perfect treat for our clients and brilliant for our branding and marketing.”

Really great feedback

“The presentation and products are fantastic. We receive really great feedback from our tenants and buyers. They are always so happy with the welcome boxes when we hand them to them on moving day.”

Frequently Asked Questions

How do I register to receive the subscription boxes?

Just complete out registration form on our online portal here. Once we’ve reviewed and approved your registration, we’ll register you as a subscription box customer.

How much are the subscription boxes?

The subscription boxes are £14.99 per month (excl. VAT) for a pack of eight boxes. This is a contribution towards the packing and delivery costs but does not cover the overall cost of every box.

Our primary revenue comes from the brands who include offers and discounts on the boxes.

Each box usually contains over £12 worth of quality products and over £150 worth of savings.

What’s in the subscription boxes?

The subscription boxes contain a selection of treats, household products and exclusive discounts from leading retailers.

The contents changes from month to month, but we always ensure there’s a good variety of products inside.

Can the boxes be branded with my logo?

Yes, when you complete your registration we’ll ask you to upload your company logo. We’ll then deliver your boxes along with a supply of labels printed with your logo, which you can place on the luggage tag on top of the box.

How often will I receive the subscription boxes?

We usually send eight boxes directly to your branch once a month. However, it you’d prefer to receive them less often, such as once every two months, you can select your preferred frequency when you register.

How do I make changes to my subscription?

You can manage your subscription by logging into our online portal here.

You can use the portal to pause your deliveries, change your delivery frequency, update your delivery address or update your account contact details.

How can I cancel my subscription?

You can cancel your subscription at any time via our online portal here.

I’m not an estate or letting agent, but I provide a service for home movers and would like to thank them with your subscription boxes. Can I register to receive them?

If you’re directly involved with home movers on or around the day they move into their new home, such as a mortgage broker or financial advisor, then we are happy to provide you with our welcome boxes.

You can register on our portal here and we’ll review your registration.

If you’re not able to hand the boxes to movers on or around the day they move, then we’re afraid that we won’t be able to register you to our service.