Home Move Box is the leading in-home marketing channel for retailers, FMCG products and property professionals who want to connect with home movers on the first day in their new home.
We connect businesses via our welcome boxes which are delivered to home movers on moving day. The welcome boxes contain a selection or FMCG products and marketing offers from retail brands, and they can be branded with your company logo.
Our range of welcome boxes contain a great selection of treats, handy household items and retail discounts to help movers get up and running in their new home.
Our subscription welcome boxes for agents also contain a selection of treats, household offers and retail discount, but the items changes from month to month.
If you want to create a branded box for movers, you can choose a fixed set of items for your boxes.
We work with leading retailers and FMCG brands who add marketing offers and products to our welcome boxes do drive customer acquisition and product trial amongst home movers.
We also work with estate agents, house builders, mortgage advisors and mortgage lenders to thank their customers and drive customer loyalty with a welcome box as they move in.
If you’d like to connect with the home move audience, we’d love to help. Contact us here, email us at info@homemovebox.com or call us on 0203 260 0192 and we’ll get back to you as soon as possible.
Just complete out registration form on our online portal here and upload your payment details. Once we’ve reviewed and approved your registration, we’ll register you as a subscription box customer.
The subscription boxes are £14.99 per month (excl. VAT) for a pack of eight boxes. This is a contribution towards the packing and delivery costs but does not cover the overall cost of every box.
Our primary revenue comes from the brands who include offers and discounts on the boxes.
Each box usually contains over £12 worth of quality products and over £150 worth of savings.
The subscription boxes contain a selection of treats, household products and exclusive discounts from leading retailers.
The contents changes from month to month, but we always ensure there’s a good variety of products inside
Yes, when you complete your registration we’ll ask you to upload your company logo. We’ll then deliver your boxes along with a supply of labels printed with your logo, which you can place on the luggage tag on top of the box.
We usually send eight boxes directly to your branch once a month. However, it you’d prefer to receive them less often, such as once every two months, you can select your preferred frequency when you register.
You can manage your subscription by logging into our online portal here.
You can use the portal to pause your deliveries, change your delivery frequency, update your delivery address, or update your account payment and contact details.
You can cancel your subscription at any time via our online portal here.
If you’re directly involved with home movers on or around the day they move into their new home, such as a mortgage broker or financial advisor, then we are happy to provide you with our welcome boxes.
You can register on our portal here and we’ll review your registration.
If you’re not able to hand the boxes to movers on or around the day they move, then we’re afraid that we won’t be able to register you to our service.
We sample a wide variety of products in our welcome boxes, including snacks, drinks, household products and selfcare products. We include products that we think would be well received by home movers on moving day. And they must be able to fit in our boxes!
Yes. For every brand that samples in our welcome boxes, we give you the opportunity to add three questions to our home mover survey. This will provide you with some great consumer insights, including product feedback and future purchase intent, and is an effective way to measure the success of your sampling campaign.
The results will be shared with you in a monthly report.
Yes. We survey all recipients of our welcome boxes via our home mover survey to get feedback on the products inside. This will provide you with some great consumer insights, including product feedback and future purchase intent, and is an effective way to measure the success of your sampling campaign.
We then share the results with you in a monthly report.
We sample a minimum of 10,000 items per sampling campaign. However, if this is more than you’re looking to sample, please still contact us and we can discuss the various options available to you.
As our sampling is ongoing, there is no maximum quantity.
If you’d like to sample your product to the home move audience, we’d love to help.
Contact us here, email us at info@homemovebox.com or call us on 0203 260 0192 and we’ll get back to you as soon as possible.
We include a wide range of retail offers in our welcome boxes, from electrical and furniture offers, to home accessories and DIY discounts.
We try to make sure that all offers are relevant to a home move audience so our brand partners can get the maximum ROI from their campaigns.
When you include a marketing offer in our welcome boxes, we’ll also add your offer to our Home Move Club app and send details of your offer to our database of over 30,000 home movers.
We run an ongoing home mover survey where we ask home movers what they’re planning to buy over the next year. This provides us with some strong insights into home mover buying behaviour and highlights the key categories they’re looking to purchase from and when.
If you’d like to find out more about our home mover insights, contact us here.
If you’d like to add a marketing offer to our welcome boxes, we’d love to help. Contact us here, email us at info@homemovebox.com or call us on 0203 260 0192 and we’ll get back to you as soon as possible.
If you’d like to create a bespoke branded welcome box for your customers, we’ll work closely with you to agree your contents and create your box design. Once the contents and design are agreed, we’ll set you up with an online account so you can order your boxes quickly and easily online.
To find out more just call us on 0203 260 0192 or email us on info@homemovebox.com.
No, you can also purchase boxes from our Home Move Box range. These all include a fixed set of contents and the boxes can be branded with your company logo. We’ll just ask you to upload your company logo when you register.
Yes, you can add your customer’s address at the checkout, and the box will be sent directly to their new home address.
Yes, we can also deliver to you branch/office.
Yes, if you select ‘single different address’ or ‘multiple addresses’ at the online checkout, then you will be able to select your desired delivery date.
Orders received by 12.00pm (GMT) Monday to Thursday will be dispatched for delivery within 2 – 3 working days unless otherwise specified. Orders received by 12.00pm (GMT) on a Friday will be dispatched the same day for delivery from the following Monday (Excluding Bank Holidays) unless otherwise specified. Please see delivery information for more details.
Yes, you must set up an online account to place an order.
You will need your company name and company registration number, as well as a contact name, phone number and email address.
Yes.
You’ll need the name and address of where you want the box(es) to be sent, a specific delivery date if relevant, and your billing address.
If you need to cancel an order then please email us at info@homemovebox.com or call 0203 260 0192 as soon as possible.
No, we currently only deliver within the UK. There is a surcharge of £3.50 for deliveries to the Scottish Highlands and Islands. Please see delivery information for more details.
If you have any other questions, please give us a call on 0203 260 0192 or email info@homemovebox.com
If this has happened, please let us know as soon as possible. If the boxes have already been dispatched there will be a collection and resend charge of £8 per box for an order of between one and three boxes, or £6 per box for an order of four or more boxes. These charges cover the cost for collection, box replacement, and resend fulfilment and delivery.
When you place a paid-for order online, orders received by 12.00pm (GMT) Monday to Thursday will be dispatched on the same working day, for delivery within 2 – 3 working days, unless requested otherwise.
Orders received by 12.00pm (GMT) on a Friday will be dispatched the same day, from the following Monday (Excluding Bank Holidays) unless requested otherwise.
Orders received after 12.00pm (GMT) on a Friday will be dispatched the following Monday (Excluding Bank Holidays) for delivery within 2 – 3 working days.
We do not deliver outside the UK.
Deliveries to offshore locations and Scottish Highlands and Islands will incur a surcharge of £3.50 per pack of boxes shipped (maximum of four boxes per pack). The surcharge will be added to your invoice.
Subscription boxes are sent on a monthly delivery cycle. Please click the “Subscription Boxes” tab above to see related FAQs.
If you have mistakenly provided us with an incorrect delivery address and we’re required to collect and resend the boxes, there will be a charge of £8 per box for an order of between one and three boxes, or £6 per box for an order of four or more boxes. These charges cover the cost for collection, box replacement, and resend fulfilment and delivery.
We are conscious of the impact that the packaging materials we use have on the environment. We are therefore committed to sourcing and using environmentally friendly packaging whenever possible.
All of our boxes and outer sleeves are made from 100% recyclable board, and our loose fill wood wool is also 100% biodegradable. Both can be recycled as normal cardboard waste.
